MLK Community Healthcare
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact our Patient Experience Department at 424-338-8859.
If you believe that MLK Commnuty Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Department of Quality and Risk, 1680 E 120th Street, Los Angeles, CA 90059, 424-338-8859, 1-800-735-2929 (TTY/VCO/HCO), info@mlkch.org.
You can file a grievance in person or by mail. If you need help filing a grievance, Department of Quality and Risk is available to help you.
You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
US Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available here.